Com Pro Is Now Part of the NextGen Automation Family
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Quick links to service requests, supply orders, and a free assessment.
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Learn more about what the Com Pro and NextGen partnership means for you.
NextGen Automation Acquires Com Pro — Expanding Technology Solutions Across Western Canada
NextGen Automation is proud to announce our acquisition of Com Pro Managed Business Solutions and Com Pro Managed IT Services. This strategic move unites two trusted Canadian companies to deliver enhanced managed IT services, cybersecurity solutions, copiers and printers, and a broader selection of office technology and supplies—all while maintaining the same reliable service you know and trust.
Whether you’re a long-time Com Pro client or new to the NextGen family, you can expect seamless support, expanded resources, and a commitment to helping your business thrive with smarter, streamlined solutions.
What This Means for You
As a customer, you don’t need to lift a finger. All existing service agreements, billing, and account contacts will remain exactly as they are. What’s changing? You now have access to even more.
What’s Staying the Same
- Your trusted service technicians and support team
- Existing service levels, contracts, and billing
- Local, responsive help from people who know your business
What’s Getting Even Better
- Access to enhanced cybersecurity and managed IT services
- A broader catalog of printers, copiers, and office supplies
- More technicians and support staff across Western Canada
Client Resources
Whether you’re placing an order, need support, or want to explore new solutions, we’ve made it easy to find what you’re looking for. Use the quick links below to access the tools and services available to you through NextGen Automation.
Access the Customer Portal
Book a Free Technology Consult
Read the Full Announcement
Learn more about the acquisition and what it means for you
Frequently Asked Questions
We know change can raise a few questions. Here’s everything you need to know about the transition – from service continuity to billing and support.
What does the acquisition of ComPro by NextGen Automation mean for me?
Answer: The acquisition means enhanced services and support for you. Your current services will continue uninterrupted, and you will now have access to a broader range of products and innovative solutions from NextGen Automation.
Will there be any changes to my current services?
Answer: No, your current services and support will continue as they are. The quality and reliability you’ve come to expect from ComPro will be maintained and enhanced with the resources of NextGen Automation.
How do I place a service call now?
Answer: You can place a service call by:
- Phone: Call us at 888-594-9499
- Email: Send an email to service@nxga.ca
- Website: Submit a service request form at www.NextGenAutomation.com
Will there be any changes to the billing process?
Answer: The billing process remains largely the same. However, invoices will now come from NextGen Automation. For any billing inquiries, please contact our A/R department at ar@nxga.ca or call 888-594-9499.
Where do I send my payments?
Answer: Payments can still be sent to the Edmonton office location
NextGen Automation
13025 156 Street Northwest, Edmonton, Alberta T5V 0A2, Canada
What forms of payment does NextGen Automation accept?
Answer: We accept Visa, Mastercard, Cheque, EFT, AMEX, Cash, E-transfer, and Money Order.
How do I update my contact information or billing method?
Answer: To update your contact information or billing method, please contact us at ar@nxga.ca or call 888-594-9499.
Who do I contact for sales-related questions?
Answer: For any sales-related inquiries, you can contact our sales team at sales@nxga.ca or call 888-594-9499.
Will there be any changes in customer support?
Answer: No, you will continue to receive the same high level of customer support you are accustomed to. Our team of over 130 professionals is dedicated to providing you with reliable and efficient service.
What additional services and products do you offer?
Answer: NextGen Automation offers a range of products and services, including Managed IT, EV Chargers, Microsoft Licensing, Interactive Whiteboards, Office Supplies, and much more. For full details, please visit our website.
Who should I contact if I have questions about the acquisition?
Answer: If you have any questions about the acquisition or how it affects you, please contact us at info@nxga.ca or call 888-594-9499. We are here to assist you with any concerns or inquiries.
What is the process for submitting a meter read?
- Phone: Call us at 888-594-9499
- Email: Send an email to meters@nxga.ca
- Website: Submit a meter read form at www.NextGenAutomation.com
Do you have more questions?
We’re here to help
Still have a question?
Get in touch with our team today and we will be sure to answers any questions you may have regarding this acquisition in a prompt matter.
We're Here to Help
Have questions? Our team is here to support you every step of the way. From IT strategy to office supplies and everything in between, we’re ready to help you simplify and succeed.
- Prefer email? info@nxga.ca
- Rather give us a call? 888-594-9499